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Cancellation and Refund Policy

Cancellation and Refund Policy for Online Courses Available through SkillTechX.com Portal:

  1. Cancellation Period:
    Customers can cancel their enrollment in an online course purchased through SkillTechX.com within 7 days of the course start date to be eligible for a full refund.
  2. Refund Eligibility:
    a. Refunds will only be provided if the cancellation request is made within the specified 7-day period from the course start date.
    b. Courses that have been accessed or partially completed will not be eligible for a refund.
    c. SkillTechX.com reserves the right to assess refund eligibility on a case-by-case basis.
  3. Cancellation Process:
    a. Customers must submit a cancellation request by contacting our customer support team via email or phone.
    b. Cancellation requests must include the course name, enrollment details, and reason for cancellation.
  4. Refund Processing:
    a. Refunds for eligible cancellations will be processed within 5-7 business days from the date of the cancellation request.
    b. Refunds will be issued to the original payment method used during the purchase.
  5. Non-Refundable Circumstances:
    a. No refunds will be provided for cancellation requests made after the 7-day cancellation period has elapsed.
    b. Customers who violate the terms of use or engage in fraudulent activity may forfeit their eligibility for a refund.
  6. Course Modifications:
    a. SkillTechX.com reserves the right to modify course content, structure, or availability at any time without prior notice.
    b. In the event of course cancellation or modification by SkillTechX.com, customers will be offered alternative options or a refund.
  7. Technical Issues:
    a. SkillTechX.com is committed to providing a seamless online learning experience; however, technical issues may occasionally occur.
    b. Refunds will not be provided for technical issues beyond our control, but our support team will assist in resolving any issues to the best of our ability.
  8. Force Majeure:
    In the event of unforeseen circumstances or events beyond our control (force majeure), SkillTechX.com reserves the right to modify, suspend, or cancel courses without liability. Customers will be duly notified of such occurrences.

By enrolling in an online course through SkillTechX.com, customers acknowledge and agree to abide by the terms outlined in this cancellation and refund policy. For any questions or clarifications regarding cancellations and refunds, customers are welcome to contact our customer support team for assistance.

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